Woman uncomfortable she can't return $2,600 vacuum

Rainbow vacuum firm says she didn"t ask for refund in time




An Ocala woman claims she made a wrong by to buy a $2,600 vacuum because that a door-to-door salesman, and now she can"t get her money back.There is a legislation that allows for a three-day home window to release an order in these kind of situations. Ella Lindsey, 77, said she was never told around that law.Lindsey claimed she couldn"t resist the Rainbow vacuum when a salesman lugged it to her door, but after she paid because that it, she i found it problems.She said the vacuum sometimes had trouble choose up dirt, however she said the main concern is the size, i beg your pardon she stated aggravates her currently injured shoulder."It"s too heavy, because that one thing. It"s too difficult for me come push and also go back and forth. It just wears me out," she said.State and federal law provides consumers 3 days come cancel orders from door-to-door salesmen. While that is ~ above the earlier of she receipt, Lindsey said it was never brought to she attention.But she did contact within the window to complain around the product."He claimed after 3 days, the wasn"t responsible for giving me a refund," she said.A local Rainbow manager called bsci-ch.org 2 News that lindsey told the salesman she loved the product, i beg your pardon she denies, and that they saw her house three times to shot to make points right."I don"t recognize what rather we have the right to do. We have been in Orlando due to the fact that 1989 v zero complaints," bsci-ch.org 2 News to be told in a statement.The far better Business office advises consumers to not make decisions on the spot and also to pay fist to every paperwork, particularly cancellation instructions."I"d just like to acquire it cleared up and obtain it out of the house," claimed Lindsey.Rainbow Manager Todd Gegelman said Lindsey will certainly not be gaining a refund since she"s had the product as well long.

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OCALA, Fla. —

An Ocala woman says she made a wrong by to buy a $2,600 vacuum for a door-to-door salesman, and now she can"t get her money back.

There is a legislation that allows for a three-day window to publication an bespeak in these type of situations. Ella Lindsey, 77, claimed she was never ever told around that law.


Lindsey said she couldn"t withstand the Rainbow vacuum as soon as a salesman carried it to she door, however after she paid for it, she i found it problems.

She said the vacuum sometimes had actually trouble choose up dirt, yet she claimed the main concern is the size, i beg your pardon she said aggravates her already injured shoulder.

"It"s as well heavy, for one thing. It"s too tough for me come push and go ago and forth. It simply wears me out," she said.

State and also federal law provides consumers 3 days to cancel orders native door-to-door salesmen. While the is top top the back of her receipt, Lindsey said it was never brought to her attention.

But she did call within the home window to complain about the product.

"He said after three days, that wasn"t responsible for offering me a refund," she said.

A regional Rainbow manager told bsci-ch.org 2 News that lindsay told the clerk she loved the product, i beg your pardon she denies, and also that they visited her house three time to shot to make points right.

"I don"t recognize what else we can do. We have been in Orlando since 1989 with zero complaints," bsci-ch.org 2 News to be told in a statement.

The far better Business bureau advises consumers to no make decisions on the spot and to pay attention to all paperwork, particularly cancellation instructions.

"I"d just like to obtain it resolved and acquire it out of the house," said Lindsey.

Rainbow Manager Todd Gegelman stated Lindsey will not be obtaining a refund since she"s had the product also long.

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