Founded in the beforehand 2000s, Redbox Automated retail LLC is an American and also Canadian rental company offering movie at your designated kiosks, via on-demand streaming, and free Live TV.

You are watching: Can i return a redbox movie to any redbox location

Compared to their competitors, Redbox has a ‘return anywhere’ policy allowing customers to return their rentals to any Redbox kiosk, nevertheless of what kiosk the rental was originally picked increase from.

Given that some customers are not pleased with the service, that is no surprising the they would prefer to learn more about the refund policy and process.

If girlfriend are among them, read on to discover what we have found out around Redbox refunds.

What Is Redbox’s Refund Policy?


Since Redbox is not transparent about its refund policy, it is hard to phone call in what instances the agency is ready to offer refunds.

The Redbox Transaction Terms and also Conditions state the if you rental or acquisition a defective on-demand content, friend can gain a refund that the rental or acquisition price if a replacement through a non-defective contents is unavailable.

As because that the rental or purchase of items at a Redbox kiosk, the very same Terms state that in the occasion of renting a defective item, girlfriend can get a instead of of the exact same or lesser value, though terms of Use state you will be eligible for a refund if together replacement is not available.

The terms of Use likewise state that Redbox’s complete liability for any kind of losses or damages will not exceed $10 or the quantity you were charged, whichever is lesser.

How To acquire a Refund indigenous Redbox on mine Own?

As the Redbox refund request procedure is no clear, you should contact their Customer assistance via:

Phone in ~ 1.866.REDBOX3 (1.866.733.2693)

Can You request a Refund Via

Yes / No







Yes (Live chat)


When you call Customer Service, make sure to explain in information what the worry is. For example, the DVD friend rented is scratched and unplayable, or you have been overcharged for items you returned.

Make certain to administer details such as:

BarcodesRental/purchase time stampsKiosk location

Note the requesting a refund does not guarantee you will get one also if you are approved. For more details, check the typical Issues through Redbox ar below.

If you desire to publication a Redbox reservation, monitor this page.

What Is the Time home window To inquiry a Redbox Refund?

According to their FAQ page, Redbox does not refund dues older 보다 90 days.

How long Will It take To get My Redbox Refund?

If a refund is granted, that takes around five to seven organization days because that the refund come be back in customer’s accounts, depending on their jae won institution.

Common worries With Redbox

According to resources such as Consumer Affairs or the Better company Bureau, Redbox client report assorted issues, the most usual being:

Poor client serviceExcess charges due to the machine’s fail to scan returned itemsDefective DVDs or on-demand streaming issuesFailure to pay the end refunds

Poor customer Service

Many individuals complain around customer representatives no being willing to cooperate, denying customers your rights, and hanging increase on them once they insist on speak to the manager.

Even if they decision to connect with a customer complaining around the service, state of the rental or purchase, or overcharges, the is not a guarantee the the customers will acquire a refund.

Excess Charges because of Machine’s fail To Scan changed Items

One that the most typical problems is customers being overcharged for overdue rentals regardless of returning items in ~ the shortest return window. that happens because Redbox machines fail to scan the items, and the service instantly charges for each extra day until the mistake is rectified.

Defective DVDs and also On-Demand Streaming Issues

It is typical that items spread from Redbox machines are scratched or otherwise defected, or the on-demand streaming experience interruptions, leading to customers’ inability to use the content they rented or purchased.

Failure come Pay out Refunds

Even if the organization agrees to offer you a refund, they often tend to prolong paying that out.

Request a Redbox Refund through


In instance you desire to spare yourself the problem of contacting customer Service and requesting a refund on your own, you deserve to delegate the task to

Our app has automated all the procedures to make taking care of services such as Redbox go seamlessly and without unnecessary stress.

Open in your net browser and take it the complying with steps:

Click Get Protected under Chargeback InstantlyEnter the details about your bank and the Redbox items you space requesting a refund forConfirm her request through a signature

Once the virtual assistant has received your request, us will get in touch with your jae won institution and also dispute the Redbox charge. to strengthen your claim, we will forward you the appropriate MasterCard and also VISA codes and also regulations. We can also contact Redbox and request a refund on her behalf.

Get Rid the the Redbox promotional Emails

If girlfriend are having trouble with too much promotional or spam emails native Redbox, us can assist you reduced their circulation to your inbox.

The Spam Collector functionality has been draft to stop undesired emails indigenous flooding our clients’ inboxes and also exposing castle to perhaps harmful content.

Headaches end Redbox? No problems With

In instance Redbox is offering you a hard time and denying her customer rights, you might need to approach the matter much more seriously and also take legitimate action. has been honored v the louis M. Brown Award for Legal accessibility by the American Bar Association. The world’s very first robot lawyer can help you assert her legal legal rights by submit a little claims lawsuit against Redbox.

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